It is that Simple!
Book your appointment online — We are available 24/7 every Day!
No appointment is ever needed for an urgent hotel visit — but if you would rather plan it, pick your service, your date and confirm in under a minute.
It is that Simple to call a doctor in your hotel!
From your first message from the hotel lobby or your room, to prescription, medicine delivery and follow-up — scroll to follow a hotel visit, or tap a step to jump.
A doctor to your hotel in every corner of Dubai
We cover almost all major areas of Dubai, including Dubai Downtown hotels and apartments, Dubai Marina, Palm Jumeirah, JBR, etc. Confirm your specific location with our operator when you call — our average response time is 30–45 minutes across Dubai.
A hotel doctor reaches the beach resorts of Dubai Marina, JBR and Palm Jumeirah, the city hotels of Downtown Dubai, Business Bay and DIFC, the shoreline properties of Jumeirah, Umm Suqeim and Al Safa, the business hotels of Al Barsha, Barsha Heights, Media City and Internet City, and the service apartments of Deira, Bur Dubai, Al Karama and Festival City — plus Dubai Silicon Oasis, Meydan and Dubailand.
Search the district your hotel is in, or explore the map — every area shows a typical response time from our Barsha Heights dispatch hub, 24 hours a day, weekends and public holidays included.
What makes Vesta Care unique?
Six things every hotel guest, tourist and business traveller who calls us can count on — and the systems behind them.
- Our team of Physicians have case-specific training and specialty
- Our team is DHA licensed but also they hold advanced qualification of clinical competency in the fields of expertise – something that only subject-matter-experts can address
- We see your needs individually and we mobilize the appropriate medical teams for YOUR needs
- We do not stop at hiring and mobilization, the healthcare profession evolves, continuous training of our staff is in the forefront of our focus
- Although we offer a wide range of spectrum of clinical services, we know how to say NO when we cannot support your needs
- You will notice very soon that every single of your needs are addressed on-time and around the clock getting attention from our MOST SENIOR team members
Our patient service specialists have the required training to assess your call and connect you with the right clinician within our team.
Our company is fully integrated with Electronic Medical Records (EMR) software that is connected with NABIDH, and your data are fully protected under the rules and regulations of the Ministry of Health and Dubai Health Authority (DHA), the same as it would have been in any clinic or hospital.
We have the electronic qualifications to register and book your appointment within minutes from your call, but most importantly, to have a complete audit trail of your patient experience, ensuring nothing is lost in our process.
Being an expert in remote medical services, we warrant a smooth, flexible, and fully compliant experience for our patients, 24/7/365, at home, in a hotel, in an office, or anywhere in Dubai.
Our Insurance Process for hotel guests in Dubai — Handled End-to-End
We are covering the UAE’s leading insurances for all your home healthcare needs and handle end-to-end process for you.Our doctor will review the patient’s latest medical reports and visit the patient to evaluate the type and level of care required, we will assist the patient in getting a pre authorization.During and after administering services, we will share regular progress reports with the insurance company.
Vesta Care is a DHA-licensed provider and a registered provider of the ENAYA program. Travelling on a visitor policy? Most hotel guests simply pay and claim — we issue the payment voucher and complete your insurer’s claim form for you.
back to normal life
loops to follow-up
A network built over a decade
Long-term agreements with the UAE’s leading insurers mean a doctor at your hotel can be arranged on cashless terms wherever coverage allows. Residents and long-stay guests on a local policy are handled directly with the insurer; visitors on travel or international cover simply pay and claim — we hand you the payment voucher and complete your insurer’s claim form, together with the medical certificate and clinical notes the claim needs.
Add to your hotel visit
Your doctor can arrange any of these at the same visit — a lab test, a rehydration or vitamin IV drip after a long flight, or a physiotherapy session — all delivered to your hotel room in Dubai.
